Legal

Privacy Policy

Last updated: March 31, 2025

Fiscura CFO Inc. ("Fiscura CFO," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fiscuracfo.com or use our Client Portal. Please read this policy carefully.

1. Information We Collect

Information you provide directly:

  • Contact form submissions (name, email address, message)
  • Client Portal account information (name, email)
  • Business profile information (company name, industry, revenue range, financial goals)
  • Financial documents you upload to the Client Portal
  • Messages sent to our AI chatbot assistant

Information collected automatically:

  • Browser type and version
  • Pages visited and time spent on the Site
  • Referring URLs
  • IP address (used for security and analytics only)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Provide and improve our fractional CFO, funding advisory, and M&A services
  • Operate and secure the Client Portal
  • Communicate with you about your engagement with Fiscura CFO
  • Send service-related notifications (never unsolicited marketing without consent)
  • Analyze Site usage to improve our content and user experience
  • Comply with legal obligations

3. AI Chatbot

Our website includes an AI-powered chatbot assistant. Conversations with the chatbot are stored temporarily to provide context within a single session. We do not use chatbot conversations to train AI models or share them with third parties. Chatbot responses are for general informational purposes only and do not constitute professional financial advice.

4. Client Portal and Document Storage

Documents uploaded to the Client Portal are stored securely using encrypted cloud storage. Access is restricted to you and authorized Fiscura CFO personnel who need the information to deliver our services. We do not sell, rent, or share your documents with any third party except as required by law or with your explicit consent.

You may request deletion of your uploaded documents at any time by contacting us at [email protected].

5. Disclosure of Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Third-party vendors who assist us in operating our Site and delivering services (e.g., cloud storage, analytics), bound by confidentiality obligations
  • Legal requirements: When required by law, court order, or governmental authority
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our Site. These include session cookies (necessary for the Site to function) and analytics cookies (to understand how visitors use the Site). You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Site.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. Contact form submissions are retained for up to two years. Client Portal data is retained for the duration of your engagement with Fiscura CFO and for a reasonable period thereafter.

8. Your Rights (PIPEDA and Alberta PIPA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for certain uses of your information
  • Request deletion of your personal information, subject to legal retention requirements

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

Fiscura CFO Inc.
Calgary, Alberta, Canada
Email: [email protected]
Phone: (403) 892-9420

Fiscura CFO Assistant

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